APPLY CODE ‘FIRST10’ ON YOUR FIRST ORDER

 

How long does it take to receive my order?

  • Bangkok, Nonthaburi, Pathumthani, Samutprakarn, 1-2 business days delivery by Alpha
  • Up Country: 2-4 business days by Alpha
  • For international orders, 1-3 business days delivery by DHL.

 

How much does the shipping cost?

  • Delivery is free for orders above 690 THB
  • Orders under 690 THB will be charged 50 THB except 70 THB for COD
  • For interanational orders, shipping fee varies depending on the destination and amount of goods purchased. Please play around and the exact shipping fee will appear on the checkout page.

 

Can I return my items?

  • Yes, you can return the purchased items only if they are in their original condition (unworn, unwashed), still have all tags attached within 7 days after you have received the items.
  • Once you have completed the return process below, you must return the items within 7 days.
  • Please be noted that sale items cannot be returned
  • Returns are not allowed on interanational orders.

 

How do I return my items?

  • Please log in to your account, click "My Account" then "My Returns".
  • Click the item you wish to return, the reason and bank account.
  • Once you have proceeded to the last step, you will receive an email with Thai Post Return Form attached. Please then perform the following step:
    • 1. Print the Thai Post Return Attachment
    • 2. Pack your items
    • 3. Attach the Thai Post Return Attachment outside the package
    • 4. Drop your package at any Thai Post location

 

How long will it take to receive my refund?

  • 1-4 days after we have received the returned items

 

 





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